Privacy Policy
We value your privacy. This document explains how HyperFluxNet handles your information.
At HyperFluxNet, we understand that your privacy matters. We've built our services with this principle in mind. This policy explains what information we collect, why we collect it, and what we do with it.
We operate within the Philippines and comply with the Data Privacy Act of 2012 (Republic Act No. 10173). If you have questions about your data, we're here to help.
Information We Collect
When you use our liquidity and solvency analysis services, we collect certain information to provide you with accurate financial insights and maintain our platform.
Information You Provide Directly
This includes data you give us when creating an account or using our services:
- Your name, email address, and contact details
- Company information and business registration details
- Financial data you upload for analysis
- Payment information processed through secure third-party providers
- Messages you send through our contact forms or support channels
Information We Collect Automatically
Like most online services, we gather technical information when you visit our site:
- Your IP address and general location data
- Browser type and device information
- Pages you visit and features you use
- Time spent on different sections of our platform
- Referring websites and search terms that brought you here
How We Use Your Information
We don't collect data just to have it. Everything we gather serves a specific purpose for improving your experience or operating our business.
- Providing and improving our financial analysis services, including generating accurate liquidity and solvency reports based on your data
- Communicating with you about your account, updates to our services, and responding to your inquiries
- Processing payments and maintaining billing records for our services
- Detecting and preventing fraud, security threats, or technical issues that could compromise our platform
- Understanding how users interact with our platform to make meaningful improvements
- Complying with legal obligations under Philippine law and international financial regulations
- Sending educational content about financial management if you've opted in to receive it
Important: We never sell your personal information to third parties. Your financial data remains confidential and is used solely for the analysis services you've requested.
Data Storage and Security
Your information is stored on secure servers with industry-standard encryption. We use multiple layers of protection to keep your data safe.
Security Measures
- End-to-end encryption for all data transmission
- Regular security audits and vulnerability assessments
- Access controls limiting who within our organization can view your data
- Secure backup systems to prevent data loss
- Continuous monitoring for suspicious activity
Despite our best efforts, no online system is completely immune to security breaches. If we detect any unauthorized access to your information, we'll notify you promptly and take immediate steps to address the issue.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy. Financial analysis data is typically retained for seven years to comply with Philippine accounting and tax requirements. Account information remains active until you request deletion.
Sharing Your Information
We share your data only when necessary to provide our services or when required by law. Here's who might have access:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Process subscription payments | Billing information, transaction details |
| Cloud Service Providers | Host our platform and store data | All user data (encrypted) |
| Analytics Services | Understand platform usage | Anonymized usage statistics |
| Legal Authorities | Comply with legal requests | As required by valid legal process |
All third parties we work with are required to maintain the confidentiality of your information and use it only for the specific purposes we've outlined.
Your Rights and Choices
Under Philippine law and our commitment to transparency, you have several rights regarding your personal information.
Access and Correction
You can request a copy of all personal information we hold about you. If any of that information is inaccurate, you have the right to have it corrected or updated. Log into your account settings or contact us directly to make changes.
Data Portability
Want to take your data elsewhere? You can request an export of your information in a commonly used format. We'll provide this within 30 days of your request.
Deletion Rights
You may request deletion of your account and associated data at any time. We'll process this request within 15 business days, though we may need to retain certain information to comply with legal obligations or resolve disputes.
Marketing Communications
Don't want to receive our educational emails? You can unsubscribe at any time using the link in any message we send. This won't affect essential service-related communications about your account.
Cookies and Tracking
We use cookies and similar technologies to make our platform work properly and understand how people use it.
Types of Cookies We Use
- Essential Cookies: Required for basic platform functionality like keeping you logged in
- Performance Cookies: Help us understand which features are most useful
- Functional Cookies: Remember your preferences and settings
Most browsers allow you to control cookies through their settings. Blocking certain cookies may affect how well our platform works for you.
Children's Privacy
Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 18 years old. If we discover we've accidentally collected such information, we'll delete it immediately.
International Data Transfers
While we operate primarily in the Philippines, some of our service providers are based in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Philippine data protection standards.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or for legal reasons. When we make significant changes, we'll notify you by email or through a prominent notice on our platform. The "Last Updated" date at the top of this page shows when we last revised the policy.
Continuing to use our services after we post changes means you accept the updated policy.
Questions About Your Privacy?
If you have concerns about how we handle your information or want to exercise any of your rights, reach out to us. We typically respond within 48 hours.